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Indore, Madhya Pradesh 452006
+91 7974572261

Cancellations and Returns

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Cancellations and Returns

Cancellations and Returns

If I request for a replacement, when will I get it?

Replacement Returns are not accepted after successful delivery of the order placed.

You can contact Us to solve any problem for damage or product mishandling. Or for less quantity recieved & product wrongly sent in respect of the order. You will receive a call explaining the process, once you have initiated a complain.

Buyer is asked for “Reason for Return”. Among others, the following are the leading reasons:

Shipping was damaged

Item was defective

Item Dead on Arrival

Item(s) were missing

Wrong item sent

I ordered a wrong item. Can I return it?

The policies don’t support the return of item(s) ordered wrongly. You can contact us via email maptrons@gmail.com & write us for your issues to be resolved.

What should I do if I find the package open or tampered on delivery?

You can request for the item to be replaced without accepting the parcel delivery from delivery boy or the logistics partners. You can reject delivery & request us by writing us thourgh email for the same order dispatch.

I want a refund after using products & services, is it possible ?

After using any of our products & services, refund is not possible.

I want a refund for delayed delivery of products & services, is it possible ?

Delayed delivery may happen in some locations due to various circumstances.

dfRefund is not possible for delayed delivery of any product & services.

You can write us for solution of delay. You can track your consignment & register a complaint by writing us email at maptrons@gmail.com

We take immediate action after you file complaint for late delivery & take necessary measurements to get your parcel or order reach to you at earliest.

If the parcel returns to us without reaching out to you, we dispatch another parcel  after receiving previous one. Your concern is looked into by us on a immediate basis.

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