Shipping & Delivery
Shipping & Delivery
What are the delivery charges?
Delivery charge varies with each product’s weight & location at which the parcel has to be sent.
Maptrons incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.
For Products listed Rs 100 charge for delivery per item is applied if the order value is less than Rs 1000. While, orders of Rs 1000 or above are delivered at a charge of Rs.200. The charges may vary according to respective weight & distance where it is to be delivered.
Why does the delivery date not correspond to the delivery timeline of X-Y business days?
It is possible that the our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.
What is the estimated delivery time?
Generally 5 – 7 Business days exclude public holidays and Sundays.
Estimated delivery time depends on the following factors:
Product’s availability in the stock. If product is not available in stock & order is placed, minimum 3 days late delivery is scheduled.
The destination to which you want the order shipped to and location.
Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers on Maptrons?
There are NO hidden charges when you make a purchase on Maptrons. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.
Delivery charges are not hidden charges and are charged (if at all) extra depending on the Seller’s shipping policy.
Why does the estimated delivery time vary ?
You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner’s time-to-deliver in your location.
Please enter your default pin code on the product page (you don’t have to enter it every single time) to know more accurate delivery times on the product page itself.
Seller does not/cannot ship to my area. Why?
Please enter your pincode on the product page (you don’t have to enter it every single time) to know whether the product can be delivered to your location.
If you haven’t provided your pincode until the checkout stage, the pincode in your shipping address will be used to check for serviceability.
Whether your location can be serviced or not depends on
Whether the Seller ships to your location
Legal restrictions, if any, in shipping particular products to your location
The availability of reliable courier partners in your location
At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.
Why is the CoD option not offered in my location?
CASH ON DELIVERY SERVICE IS NOT AVAILABLE WITH US.
I need to return an item, Is return policy available?
Returns are not accepted. Contact Us to solve any problem for damage or product mishandling. Or for less quantity recieved & product wrongly sent in respect of the order. You will receive a call explaining the process, once you have initiated a complain.
Buyer is asked for “Reason for Return”. Among others, the following are the leading reasons:
Shipping was damaged
Item was defective
Item Dead on Arrival
Item(s) were missing
Wrong item sent
What do the different tags like “In Stock”, “Available” mean?
For items listed as “In Stock”, Sellers will mention the delivery time based on your location pincode (usually 2-3 business days, 4-5 business days or 5-7 business days in areas where standard courier service is available). For other areas, orders will be sent by Registered Post through the Indian Postal Service which may take 1-2 weeks depending on the location.
The Seller might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location.
‘Preorder’ or ‘Forthcoming’
Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it’s official release launch and will reach you in 2 to 6 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)
‘Out of Stock’
Currently, the item is not available for sale.
‘Back In Stock Soon’
The item is popular and is sold out. You can however ‘book’ an order for the product and it will be shipped according to the timelines mentioned by the Seller.
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the ‘Notify Me’ feature to know when it is available for purchase.
This product is no longer available because it is obsolete and/or its production has been discontinued.
‘Out of Print’
This product is not available because it is no longer being published and has been permanently discontinued.
Does Maptrons deliver internationally?
As of now, Maptrons doesn’t deliver items internationally.
You will be able to make your purchases on our site from anywhere in the India with credit/debit cards issued in India only & No other countries, please ensure the delivery address is in India.